What details do I need to provide to the sender?
You need to provide your name ('Beneficiary'), IBAN, and BIC to the sending banking. You can find this information by clicking the ‘Top-up’ button and clicking the ‘Bank Transfers’ tab. Make sure that you choose EUR as a currency in the right panel. Every currency has its unique bank details for a transfer. It is obligatory to provide your Mandatory Reference (Wallet ID).
If case you need the bank name and address associated with Banxe, it's as follows: Contomobile UAB, Tuskulenu str. 33C-55, Vilnius, Lithuania, LT-09219.
How long will the transfer take to reach me?
The transfer can take up to 2 business days. If the sending bank supports instant payments, they may arrive sooner.
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